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Innovative English Training
Thursday the 21th of September, 2017
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Welcome to Day Four of our week of BULATS Reading Part-One practice! Are you ready for another challenge?

Here is your reading text. It's a letter from a company to a customer. Read the letter and choose the correct answer below. 

Mrs Johnson:
We apologize for your recent experience with our company. At Travel Well, we aim to provide our customers with the best service possible; it appears we did not meet your standards. To further apologize, we are enclosing a compensation check for $300.

Which is NOT true?

A. Travel Well accepts full responsibility for a mistake.

B. The customer requested money because Travel Well charged too much.

C. Travel Well did not do a good job.

Do you think you know the answer? Give us your answer on one of our social media sites and we will post the correct answer later. 



As always, thank you for participating and good luck!